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Medical Information Line

Medical assistance and information 24 hours a day

Global Care provides a confidential 24 hour, 365 days a year information line to assist with your employees' healthcare queries. When employees need general medical information they can call our team of internationally experienced medical professionals who will offer them information and assistance over the phone. Whilst our UK based Medical Information Line is not designed to diagnose or prescribe, sometimes there's no better reassurance than speaking directly to a qualified medical professional. It's good to know that your employees can get medical information day or night, simply by picking up the phone. The information line professionals have access to a comprehensive medical information database and can offer guidance on a wide range of topics. Whether your employees want information on vaccinations, pre-or-post operative treatment advice or just want to know how to lead a healthier lifestyle, they can rest assured they can call the Medical Information Line whenever they want, wherever they are in the world.

Medical Information Line features include:

  • Medical Information and help 24 hours a day, 365 days a year
  • Access to UK qualified doctors and nurses
  • Opportunity to discuss medical concerns in confidence
  • Travel health information pre-and-post travel
  • Advice and information on a range of lifestyle issues
  • Pre-and-post operative treatment advice
  • Fact sheets on a wide range of medicines and medical conditions.

This is a summary only. Terms and conditions apply. Full details of the policy terms and conditions, including the relevant benefit term for the Medical Information Line, are set out in the policy wording, a specimen copy of which is available on request.

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